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HP Total Care

Remember, you can always take advantage of the many services that HP Total Care offers and they are included with your product purchase providing you with the assistance you may need or require.
» HP Technology Center » Driver Downloads
» Help and Support Center   » Extended Service Plans
» How to use HP Customer Care   » Repair Options
» Chat about cameras, printers and all-in-ones   » Single product warranty upgrade
» E-mail      

» HP Technology Center

In today’s world, knowledge is power. The HP Technology Center provides quick, helpful information on many of HP’s easy-to-use PC services and techniques. Each is designed to help you safeguard, maintain, work wirelessly and maximize your knowledge and enjoyment of all your HP PC products.
» PC security » Battery health
» Wireless networking   » PC Tune-up

Help and Support Center

With the Help and Support Center you’ll always be in the know. Your HP and Compaq desktop or notebook PCs come equipped with a Help and Support Center offering answers to commonly asked questions, solutions to issues, diagnostics and access to online assistance, right from your desktop.
In addition, get access to online tutorials to assist with your HP Pavilion or Compaq Presario desktop PC's. And by downloading the application, XP users can also access the Help and Support Center. Click on the links below to experience the tutorials for yourself.
» HP Pavilion desktop PC tutorial
» Compaq Presario desktop PC tutorial
» HP notebook PC tutorial

» How to use HP Customer Care

Learn more, with our easy to use online tutorials showcasing all the support capabilities and information available to you on our support Web site.

» Chat about cameras, printers and all-in-ones

Getting your questions answered with a qualified support technician via internet chat 24/7 is just like instant messaging – delivering quick solutions to your concerns. Real-time support means you get fast access to the advice you need to get your cameras, printers, all-in-ones and scanners working in tip-top shape again.

» E-mail

Let’s say you’ve got an issue that needs immediate attention but you’re running out the door or have other things to tend to. No problem. E-mail us and by the time you’re back, you’ll have an answer waiting for you (usually within one hour of your request). That’s HP’s award-winning support working just for you.

» Driver Downloads and Diagnostics

With HP Total Care you have access to software and driver updates for your HP and Compaq products. You can also run automatic check-ups to detect if you have the latest driver or if your power cable is connected. If an update is available, our self-help diagnostics will ensure you are aware of it.

» Extended Service Plans

HP Total Care Service Plan Advisors will help you choose an extended service plan that meets your specific needs. They’ll provide HP and Compaq product owners with quick, courteous and knowledgeable assistance. Be sure to extend the many benefits of HP Total Care beyond the initial warranty period, and protect your investment AND your peace of mind. There’s no better way to get expert assistance or service for your HP and Compaq products than HP Total Care. For more information about our Extended Service Plans, or to purchase a plan, call 1-866-234-1377 today.

» Repair Options

Need a repair for your HP or Compaq product? No need to worry. With HP Total Care you have a number of convenient repair options to choose from, including return to HP with prepaid shipping each way, same-day repair, and online ordering of parts and supplies.

Contact HP for ordering details and participating locations to check the status of your repair so a minor setback doesn't turn into anything more.

Single product warranty upgrade

If you are looking to purchase a warranty upgrade for a single HP or Compaq product, call 1-888-999-4747 or click on one of the links below to purchase at: www.hpshopping.com.
Keep your HP PC running in tip-top shape with HP PC Tune-up Service

Purchase an extended service plan today:

HP has service plan advisors who are specifically trained on HP Total Care Extended Service Plan product offerings.

Call 1-866-234-1377 to purchase

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