This script includes openWin function
Jump to content United States-English
HP.com Home Products and Services Support and Drivers Solutions How to Buy
»  Contact HP
Search: (e.g. Deskjet 990cse)


   
HP.com home


HP Total Care owner services

» 

HP Customer Care

» Choose your language and country
» Register your product
» Software & drivers
» Get email notifications: driver updates & more
» Parts ordering
» Repair order status
» Business users

Browse & Buy

» Online store
» Offers & rebates

Learn more

» Home & home office
» Online classes
» Creative projects & ideas
Discover how HP Customer Care can help resolve your problems.
Accidental damage protection from HP
Content starts here

Whoever thought a technology company could help you sleep better?

HP and Compaq products come with award-winning HP Total Care support and service offerings as part of your product purchase. But what happens when your HP warranty expires? Who will you talk to about upgrades, technical support or repair options? Who will you call if you need help – 24 hours a day, 7 days a week? How will you get your PC, notebook or digital camera fixed if you spill coffee on it?
Don’t worry. HP is always here to help you.
Enjoy the benefits of HP Total Care
24/7 access online and off
Prompt service – real-time chat with a support technician and e-mail responses within an hour
A choice of support, repair and service plan options designed to meet your needs
» See how HP Total Care works
J.D. Power and Associates Recognizes HP for Outstanding Customer Service for Consumers

Purchase an HP Extended Service Plan today:

HP has service plan advisors who are specifically trained on HP Total Care Extended Service Plan product offerings.

Call 1-866-234-1377 to purchase

» New product owner

» First year of ownership

» 

For the life of your product and beyond

New product ownerThanks for your HP and Compaq purchase. Benefit from award-winning 24/7 HP Total Care support and service.
» Why register with HP?
By registering with HP today, you’ll have the ability to enjoy all the benefits of HP Total Care, 24/7 – starting right now. Receive news, tips, updates, drivers and support information whenever you need it.
» Do you need help with set-up and installation?
HP provides you with the assistance you may need in getting your new products up and running immediately after purchase. We provide both built-in and online access to product manuals and set-up posters in PDF formats.
» Professional HP TV Installation
HP offers prompt, professional service and convenient, worry-free installation from experts who know your HP TV best. Select tabletop display or wall-mount installation. Either way, HP has the right plan for you and your home.
» HP/Compaq Automatic Product Support
Get faster, more personalized service online with HP's Automatic Product Detection tool. It quickly identifies all your connected or networked HP products, then brings you to the specific product support pages you need. Just “click, detect and solve!”
First year of ownershipHope you’re feeling comfortable with your HP and Compaq products. Purchase an HP Total Care Extended Service Plan and enjoy up to three continuous years of coverage.
» How to use Customer Care
Learn more, with our easy to use online tutorials showcasing all the support capabilities and information available to you on our support Web site.
» HP Technology Center
Learn more about PC technologies and achieve maximum performance from your HP or Compaq product.
» HP Repair options
Have a problem with your HP or Compaq product? No need to worry. With HP Total Care you have a number of convenient repair options to choose from, including return to HP with prepaid shipping each way.
» HP Extended Service Plans
Save time, save money and get the most from your HP products with HP Total Care Extended Service Plans. Options include:
•  HP House Call
•  HP Express Repair
•  HP Next-Day Exchange
•  HP Accidental Damage Protection
For the life of your product and beyondWe’re here to provide HP and Compaq product owners with quick, courteous and knowledgeable assistance. Be sure to extend the many benefits of HP Total Care beyond the initial warranty period, and protect your investment.
» Out-of-warranty support
If you own HP and Compaq products no longer covered by standard HP warranty or extended service plans, you can still get outstanding manufacturer-direct HP tech support.
» Upgrade your HP and Compaq products
Ordering HP Total Care service upgrades for your HP and Compaq products is easy. Just click and select the option that best meets your needs.
» Recycling
The Planet Partners™ recycling service is an easy way to recycle any brand of computer equipment or HP printing supplies.

Single product warranty upgrade

If you are looking to purchase a warranty upgrade for a single HP or Compaq product, call 1-888-999-4747 or click on one of the links below to purchase at: www.hpshopping.com.
Printable Version
Privacy statement Using this site means you accept its terms feedback to HP Customer care  
© 2004 Hewlett-Packard Development Company, L.P.